Privacy Policy

In this Privacy Policy, we, us or our means Spectre Pty Ltd (ABN 17 611 369 665).

 

1.         We respect your privacy

 

  • We respect your right to privacy, and we are committed to protecting the privacy of personal information provided to us, or otherwise collected by us, offline or online, including through our website. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
  • This Policy explains how we handle your personal information. “Personal Information” is information or an opinion about an identified, or reasonably identifiable, individual.

 

2.         What personal information we collect

 

  • We will collect personal information about you in the course of providing our legal services. We may also receive personal information from third parties.

 

  • We are required to collect the full name and address of our clients by Rule 93 of the Legal Profession Uniform General Rules 2015 (NSW) (“Uniform General Rules”). Accurate name and address information must also be collected in order to comply with the trust account record keeping requirements of Rule 47 of the Uniform General Rules and to comply with our duty to the courts.
  • You are under no obligation to provide your personal information to us. However, if you do not provide us with the full name and address information required by law, we cannot act for you. If you do not provide us with the other personal information that we request, our advice may be wrong for you or misleading, and we may not be able to provide its products and/or services to you.
  • Generally, the kinds of personal information we collect are:
    • Contact and professional information such as your name, business or personal addresses, email addresses, phone and fax numbers and job title;
    • other information relevant to the type of legal services being provided which may include information about assets and finances, property interests or titles, income, directorships, your employment, health conditions, family relationships and tax file number; and
    • your location information, IP address, mobile device and network information and any third-party sites you access, when you visit our website.
  • In some circumstances, we may also hold other personal information provided by you.

3.         How do we use your personal information?

 

  • We collect, hold, use and disclose your personal information where it is reasonably necessary for the purposes of:

 

  • providing you, or an entity with which you are connected, with legal advice and associated services;
  • accounting, billing and other internal administrative purposes;
  • developing and facilitating a business relationship with you or an entity with which you are connected;
  • determining your eligibility and suitability for employment with us;
  • inviting you to events, functions or training events and providing you with updates and publications;
  • identifying and informing you of services that may be of interest to you;
  • any other legal requirements including any prescribed by the relevant legal profession legislation in the state or territory in which you reside (or in which the majority of the legal services will be performed, in the case of overseas persons); and
  • to assist us with continual improvement, by asking you to participate in surveys conducted by us, or third-party providers on our behalf, about our service and your experience with us.

 

  • We may also collect, hold, use and disclose your information for other reasons where the law allows or requires us.
  • From time to time, we may also use your personal information to tell you about products or services we think you might be interested in. To do this, we may contact you by email, phone, SMS, social media, advertising through our website, or third-party websites or mail.

 

  • If you don’t want to receive direct marketing messages or want to change your contact preference, then please contact us.

 

4.         Who do we share your personal information with?

 

  • Your personal information will only be used for the purposes for which it is collected or in accordance with the Privacy Act 1988 (Cth). For example, we may use your personal information to provide advice and recommendations that take into account your personal circumstances. That is, generally, we will only disclose your personal information for the purpose of providing legal services or other purposes set out at paragraph 3. Depending on the nature of your matter, the types of bodies to whom we may disclose your personal information include:
    • the courts,
    • the other party or parties to litigation and their insurers and legal representatives,
    • experts and barristers
    • third parties involved in the completion or processing of a transaction; and
    • third parties engaged to perform administrative or other business management services.

 

We may also disclose your personal information with your consent, or if disclosure is required or authorised by law.

  • We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of legal proceeding or in response to a law enforcement agency request.
  • We may also use your personal information to protect the copyright, trademarks, legal rights, property or the safety of our customers or third parties.
  • If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
  • By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy.

 

Sending information overseas

 

  • We do not disclose your information overseas unless your instructions involve dealing with parties located overseas. If your matter involves parties overseas, we may disclose select personal information to overseas recipients associated with that matter in order to carry out your instructions.

5.         Keeping your information safe

 

  • We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
  • The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

 

6.         Accessing, updating and correcting your information

 

  • You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). If you would like a copy of the information we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us.

 

  • We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances as set out in the Privacy Act 1988 (Cth).

 

7.         Making a privacy complaint

 

  • If you are concerned about your privacy, you can make a complaint and we will do our best to sort it out.

 

  • Please direct all privacy complaints to our Privacy Compliance Officer. At all times, privacy complaints:

 

  • will be treated seriously;
  • will be dealt with promptly;
  • will be dealt with in a confidential manner; and
  • will not affect your existing obligations or affect the commercial arrangements with us.

 

  • Our Privacy Compliance Officer will commence an investigation into your complaint. You will be informed of the outcome of your complaint following completion of the investigation.

 

  • If you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Australian Information Commissioner.

 

8.         Changes to Privacy Policy

 

  • Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion, and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

 

9.         Website

 

9.1.     When you visit our website

 

  • When you come to our website www.spectrelaw.com.au, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

 

9.2.     Cookies

 

  • We may from time to time use cookies on our website. Cookies are text files that are downloaded to your computer or mobile device when you access a website. As you browse, cookies gather and store some information about the way you use that website. Cookies allow the website to recognise your device each time you visit, providing you with a better experience, because the site learns your preferences as you browse. Some types of cookies also perform essential functions to enhance how the website works or to protect your personal information. Cookies are not malicious programs that access or damage your computer.
  • Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings (please visit the help page of your web browser) and you can delete them whenever you like. However, this may prevent you from taking full advantage of our website.
  • Our website may from time to time use cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through services such as Google Adwords. These ads may appear on this website or other websites you visit.

 

9.3.     Third party sites

 

  • Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that we are not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

 

10.     How to contact us

 

  • For further information or enquiries regarding your personal information, or if you would like to opt-out of receiving any promotional or marketing communications, please contact our Privacy Compliance Officer at:

 

Spectre Law

Suite 4, Level 5

3 Thomas Holt Drive,

Macquarie Park NSW 2113

PO Box 365,

North Ryde BC NSW 1670

  1. +61 2 8004 1239

F: +61 8088 7658
E. info@spectrelaw.com.au

 

Last updated: December 2019